Conswallo Turner et al. v. Enhance Health, LLC et al.

Why this Matters:

Consumers and health insurance agents filed a class action complaint alleging that certain fraudulent and misleading practices by insurance call centers to enroll people into Marketplace plans or switch their coverage constituted violations of the Racketeer Influenced and Corrupt Organizations Act, and negligence per se of federal web-broker agreements. The growth of direct enrollment in Marketplace plans through web-brokers heightens the importance of robust oversight by regulators to ensure consumer protections under the Affordable Care Act are not undermined. 

Potential Impact:

Predatory actions to improperly enroll people into Marketplace plans or switch their coverage can result in consumers being misled and exposed to substantial financial risks.